Allen Programs | New York’s Specialty Beverage and Fun Food Distributor

The Service And Support You Need To Stay Productive And Create The Best Products

At Allen, we’re committed to serving your equipment needs with exceptional service and skilled technicians.

We service what we sell with a comprehensive service department, and we stock a full inventory of factory-approved parts to get you up and running fast, in case you do have an equipment issue. Not sure what the problem is? Give us a call.  Many times our factory trained and certified service techs are able to resolve your problem right over the phone.

We are an authorized warranty service center on all equipment we sell. Our goal is to make and keep our customers profitable as they delight their customers, and we know that support and service are key components of achieving these goals.

Affordable Choices In Preventive Maintenance (PM) Plans

service areaAllen’s Service Department services all brands of concession equipment that we sell, including Bunn, Cab, Gold Medal, Slush Puppie, Cecilware/Grindmaster/Cretors and others. Sure, we can repair almost every problem you encounter, but we like to take a more proactive approach to servicing machines: we prefer to prevent issues before they become problems. And that’s where our Preventive Maintenance (PM) Plans come in.

We’ve found that a little bit of love for your machine goes a long way in terms of keeping equipment and systems running smoothly and productively. An annual PM dramatically reduces the odds of you having an equipment breakdown.

Think about a Slush Puppie machine, for example. It never takes a break. These machines freeze a liquid into a solid, then when you press the dispense handle, the product is transported into a cup. This machine runs 24 hours a day, seven days week. Many times they run year after year like this. To properly maintain your machine, it needs a break to be thoroughly cleaned. It needs bushings, seals and O-rings replaced before they fail. The machine needs to be lubricated so it can run trouble free for the next year.

We’ve put together two affordable options to help you keep your profits flowing

The Silver Seal Protection Plan

  • Silver PM Maintenance for your Bunn, CAB, Stoelting Equipment
  • FREE Pickup of your machine
  • Complete thorough cleaning of your machine
  • 14 Point Preventative Maintenance (PM) on your machine
  • Includes replacement of all normal wearable parts, including Seals, Bushings, and O-Rings
  • Deliver machine by Allen Truck
  • Preferred Service Status (within 24 hours)
  • FREE Slush Puppie Machine Merchandising Kit
  • FREE Slush Puppie Outdoor Pole Sign
  • FREE Loaner (if needed)
  • Normal turnaround time is 1 week
1 Year Plan $199.00
2 Year Plan $339.00 (Save 17%)

Allen’s Silver Service Plan for Slush Machines is a PM (Preventative Maintenance Service) for your machine to keep it maintained. We do a 14 Point Annual Maintenance on your machine to help extend the life of your machine and more importantly, to help keep the out of order sign from being used.

FIND OUT MORE ABOUT THE Silver Seal ANNUAL MAINTENANCE PLAN

The Gold PM Plan

  • Silver PM Maintenance for your Bunn, CAB, Stoelting Equipment
  • FREE Pickup of your machine
  • Complete thorough cleaning of your machine
  • 14 Point Preventative Maintenance (PM) on your machine
  • Includes replacement of all normal wearable parts, including Seals, Bushings, and O-Rings
  • Deliver machine by Allen Truck
  • Preferred Service Status (within 24 hours)
  • FREE Slush Puppie Machine Merchandising Kit
  • FREE Slush Puppie Outdoor Pole Sign
  • FREE Loaner (if needed)
  • Normal turnaround time is 1 week
  • FREE Service Calls
  • FREE Parts
  • FREE Labor
  • FREE Trip Charge
1 Year Plan $399.00
2 Year Plan $679.00 (Save 30%)

Allen’s Gold Service Plan for Slush Machines includes everything you get in the Silver plan but more. It covers most repairs on your machine for an entire year for just a little more money. Decide which plan works for you and give us a call. Please note: Gold plans are only available to Allen’s customers who purchase their Slush Puppie Brands products from us.

FIND OUT MORE ABOUT THE GOLD SEAL ANNUAL MAINTENANCE PLAN

Need An Estimate?

Bring your machine in for an estimate. For $89.00 we will do an estimate to find out what is wrong. If you decide to have the repair completed the estimate pays for the first hour of repair time. If you decide not to have your machine repaired, we will gladly apply the estimate fee to a new machine purchase.

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